Blog

Last updated: June 21, 2021

Dear Clients,

With recent changes to restrictions on businesses, we have made some important updates to our operating policies.

1. WE CAN NOW SEE ALL CASES BY APPOINTMENT

This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!

2. SAFETY MEASURES TO KEEP EVERYONE SAFE

• We are allowing 1 client per pet appointment in our exam rooms. Exceptions will be made for end of life procedures following all Covid guidelines. We will advise you of the guidelines should you need this service.
• Clients must wear a face mask and not be under any Covid restrictions to be admitted.
• There is a maximum of 2 clients allowed in our lobby area at a time. Please do not come inside if there are already 2 people waiting in the lobby.
• Continue the use of credit cards as the preferred payment method.
• Continue to offer curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
• Prescription refills and food orders can be picked up at our front door. Please call us when you arrive in our parking lot to pick up food or prescriptions. Please note we have a 24-hour refill policy on all prescriptions.

3. ONLINE CONSULTATIONS ARE AVAILABLE

If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.

4. OPERATING HOURS

We remain a 24-hour hospital, open 7 days a week

5. NEW PET OWNERS

Have you welcomed a new furry family member to your home? We’d love to meet them! Visit our Must Know New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.

Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!

- Your dedicated team at 4 Paws 24 Hour Veterinary Hospital